Flat-Rate Managed IT Services — No Hidden Fees

Your IT Team, Ready When You Are.

Stop reacting to IT disasters. Navatek Solutions delivers proactive, comprehensive managed IT services that protect your business 24/7 — so you can focus on growth, not IT problems. Choose the plan that fits your business today.

✅ No Setup Fee
✅ Cancel Anytime
✅ US-Based Support
✅ 24/7 Monitoring
✅ No Per-Incident Fees
💻 Monthly Service Plans Enrolling Now
🔰 Starter Plan
Starter $99/mo
Remote helpdesk (business hours)
24/7 automated system monitoring
Antivirus & malware management
Windows & macOS updates
Up to 5 devices
Get Starter Plan →
Business Pro $167/mo
Priority 15-min response SLA
Next-gen cybersecurity
50GB automated cloud backup
Microsoft 365 management
24/7 phone, chat & email support
Up to 25 devices
🚀 Get Business Pro Now
✓ No contracts  ·  ✓ Cancel anytime  ·  ✓ Save 20% annually
$99 Starter Plan / Month
24/7 Proactive Monitoring
<15 min Emergency Response SLA (Pro)
$0 Per-Incident Fees
20% Savings on Annual Billing

Simple Plans. Powerful Protection.

Every plan is flat-rate with no hidden fees, no per-incident charges, and no long-term contracts. Just honest IT support that works.

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Starter
Perfect for solo professionals & micro-businesses
$99 /month per seat
Billed monthly — annual billing saves 20%
💻 Up to 5 Devices

Everything you need to keep your systems running smoothly, protected, and monitored — without the IT headaches.

  • Remote helpdesk support (business hours)
  • 24/7 automated system monitoring
  • Antivirus & malware management
  • Windows & macOS updates & patching
  • Monthly system health report
  • Email support ticketing
  • User account management & workstation setup
  • Secure remote access tools
Get Started — $99/mo

No setup fee · Cancel anytime

😲
Business Pro
Built for growing teams of 5–50 employees
$167 /month per seat
Billed monthly — annual billing saves 20%
💻 Up to 25 Devices

The complete IT department for growing businesses — enterprise-grade protection, cloud backup, priority support, and proactive management.

  • Everything in Starter — plus:
  • Priority 15-minute response SLA
  • Advanced next-gen cybersecurity & threat protection
  • Automated cloud backup (50GB included)
  • Network monitoring, VLAN & QoS management
  • Microsoft 365 admin & licensing support
  • Firewall configuration & rule management
  • Emergency IT support (rapid response, $0 extra)
  • Disaster recovery planning & restoration support
  • Quarterly security review
  • 24/7 phone, chat & email support
  • IT compliance support & security policy guidance
🚀 Purchase Business Pro — $167/mo

No setup fee · Cancel anytime · Most popular for 5–50 employees

✅ Included in Every Plan

US-Based Support Team
No Per-Incident Fees
Secure Remote Access
Windows & Mac Support
Session Recording
Client Support Portal
30-Day Cancellation Policy
No Hidden Fees. Ever.

What's Included in Each Plan

See exactly what you get at every tier — every feature, every service, transparently laid out.

Feature / Service 🔰 Starter — $99/mo 😲 Business Pro — $167/mo
💻 Managed IT Services
Remote helpdesk support ✓ Business Hours ✓ 24/7
System updates, patching & antivirus ✓ Included ✓ Included
Monthly system health report ✓ Included ✓ Included
User account management & workstation setup ✓ Included ✓ Included
Priority response SLA — Standard response ✓ <15 Minutes
Devices covered Up to 5 Up to 25
🔒 Cybersecurity Services
Antivirus & malware management ✓ Included ✓ Included
Next-gen threat protection — Basic only ✓ Advanced
24/7 security event monitoring ✓ Included
Firewall configuration & rule management ✓ Included
IT compliance support & security policy guidance ✓ Included
Quarterly security review ✓ Included
🌐 Network Management
Network uptime monitoring ✓ Basic ✓ Full 24/7
Network configuration & optimization ✓ Included
VLAN, QoS & bandwidth management ✓ Included
Wireless network setup & performance tuning ✓ Included
🛡 24/7 Monitoring & Proactive Management
Real-time endpoint monitoring ✓ Automated ✓ Full Real-Time
Automated alerts & rapid response ✓ Included ✓ Included
Hardware health & resource utilization tracking ✓ Monthly ✓ Continuous
☁️ Cloud & Microsoft 365 Support
Microsoft 365 administration & licensing ✓ Included
Cloud application troubleshooting ✓ Included
Cloud storage & email configuration ✓ Included
Automated cloud backup ✓ 50 GB Included
🔄 Disaster Recovery & Backup
Cloud backup solutions for critical data ✓ 50 GB
Backup job monitoring & verification ✓ Included
Disaster recovery planning & restoration support ✓ Included
📡 Remote IT Support & Troubleshooting
Remote diagnostics for laptops, workstations & servers ✓ Included ✓ Included
Software installation & configuration ✓ Included ✓ Included
Remote support for POS systems & business apps ✓ Included ✓ Included
🚨 Emergency IT Support
Rapid-response critical outage support — Add-on ✓ $0 Extra
Emergency server & network restoration ✓ Included
Urgent malware removal & incident containment ✓ Basic ✓ Full Response
Priority emergency escalation ✓ <15 Min SLA
💬 Support Channels
Email ticketing support ✓ Included ✓ Included
Phone support ✓ 24/7
Live chat support ✓ 24/7
Client support portal ✓ Included ✓ Included
💰 Pricing & Terms
Monthly price (per seat) $99/mo $167/mo
Annual billing savings ✓ 20% off ✓ 20% off
Setup fee $0 None $0 None
Contract required No contract No contract
Get Starter Plan 🚀 Get Business Pro

Every Service, Explained in Detail

We believe in full transparency. Here's exactly what's included in your managed IT subscription.

💻
Managed IT Services
Proactive day-to-day IT management — available on both plans
Remote helpdesk support for day-to-day issuesBoth Plans
System updates, patching, and antivirus managementBoth Plans
Monthly system health reportingBoth Plans
User account management and workstation setupBoth Plans
Priority 15-minute response SLABusiness Pro
24/7 extended support coverageBusiness Pro
🔒
Cybersecurity Services
Enterprise-grade protection against modern threats
Antivirus & malware managementBoth Plans
24/7 security event monitoringBusiness Pro
Next-gen threat protectionBusiness Pro
Firewall configuration and rule managementBusiness Pro
IT compliance support and security policy guidanceBusiness Pro
Quarterly security review & auditBusiness Pro
🌐
Network Management
Full visibility and control over your business network
Network uptime monitoringBoth Plans
24/7 monitoring of routers, switches & firewallsBusiness Pro
Network configuration and optimizationBusiness Pro
VLAN, QoS & bandwidth managementBusiness Pro
Wireless network setup & performance tuningBusiness Pro
🛡
24/7 Monitoring & Proactive Management
We catch problems before they catch you
Real-time endpoint monitoringBoth Plans
Network uptime and performance monitoringBoth Plans
Automated alerts and rapid responseBoth Plans
Hardware health & resource utilization trackingBoth Plans
☁️
Cloud & Microsoft 365 Support
Keep your cloud environment running at peak performance
Microsoft 365 administration & licensing supportBusiness Pro
Cloud application troubleshootingBusiness Pro
Cloud storage and email configurationBusiness Pro
Automated cloud backup — 50 GB includedBusiness Pro
🔄
Disaster Recovery & Backup
Your data is always protected, always recoverable
Cloud backup for critical business dataBusiness Pro
Backup job monitoring and verificationBusiness Pro
Disaster recovery planning & restoration supportBusiness Pro
📡
Remote IT Support & Troubleshooting
Fast, secure remote resolution for every IT issue
Remote diagnostics for laptops, workstations & serversBoth Plans
Software installation and configurationBoth Plans
Remote support for POS systems & business appsBoth Plans
Secure remote access tools for fast supportBoth Plans
🚨
Emergency IT Support
When business stops, we respond immediately — $0 extra on Business Pro
Rapid-response troubleshooting for critical outagesBusiness Pro
Emergency server and network restorationBusiness Pro
Urgent malware removal & security incident containmentBoth Plans
Priority support for business-stopping issuesBusiness Pro
Temporary workarounds to restore operations quicklyBusiness Pro
⚙️
One-Time Computer Clean-Up & Optimization
A standalone service — available for any device at $49/device
Removal of unnecessary files, bloatware & startup items$49/device
System performance tuning and speed optimization$49/device
Malware and adware scanning and removal$49/device
Browser cleanup and extension audit$49/device
Disk health check and storage optimization$49/device
Update verification for OS, drivers & security tools$49/device

Navatek Business Pro vs. In-House IT Staff

Why hire one IT generalist when you can have a full team of specialists for a fraction of the cost?

Feature 😲 Navatek Business Pro 👤 In-House IT Employee
Monthly Cost ~$167/seat $5,000–$8,000+/mo salary
Availability 24/7/365 Business hours only
Expertise Level Team of specialists 1 generalist
Cybersecurity Included — $0 extra Additional cost & tools
Sick Days / Vacation No gaps in coverage Coverage gaps, no backup
Scalability Instant, add devices anytime Hire & train required
Emergency Response <15 minutes, $0 extra May be unavailable after hours
Cloud & Microsoft 365 Included Separate licensing & training
Setup / Onboarding Cost $0 Recruiting + onboarding fees

IT Support That Actually Works For You

We don't just fix problems — we prevent them. Our proactive approach keeps your business running smoothly, securely, and without surprise IT bills.

Instant Response

Business Pro customers get a dedicated response within 15 minutes, 24/7. No waiting, no hold music, no frustration.

🔒

Proactive Security

We don't wait for threats to hit. Continuous monitoring and next-gen protection stop cyberattacks before they reach your business.

📈

Predictable Costs

Flat monthly rates with zero per-incident fees. Budget with confidence — no surprise invoices at the end of the month.

🇺🇸

US-Based Team

Every support ticket goes to our US-based team of IT specialists. Clear communication, deep expertise, real accountability.

🔄

Your Data Is Safe

Business Pro includes automated 50GB cloud backup and a complete disaster recovery plan. Sleep soundly knowing your data is protected.

⚙️

Scales With You

Whether you're 1 person or 50, our plans flex with your business. Add devices, upgrade plans, or cancel anytime — no friction.

Frequently Asked Questions

The Starter plan ($99/month) includes remote helpdesk support during business hours, 24/7 automated system monitoring, antivirus and malware management, Windows and macOS updates and patching, monthly system health reports, email ticketing, user account management, and coverage for up to 5 devices — with no setup fees and no long-term contracts.

Business Pro ($167/month) upgrades you to 24/7 priority support with a guaranteed 15-minute response SLA, advanced next-gen cybersecurity, 50GB automated cloud backup, full network monitoring and management (VLAN, QoS, bandwidth), Microsoft 365 administration, firewall management, disaster recovery planning, quarterly security reviews, and 24/7 phone and chat support for up to 25 devices.

No setup fees, ever. No long-term contracts required. Both plans are month-to-month with a simple 30-day cancellation policy. If you choose annual billing, you save 20% — just contact us to arrange yearly subscriptions.

Business Pro customers receive 24/7 emergency IT support at $0 additional cost — including rapid-response troubleshooting for critical outages, emergency server and network restoration, and urgent malware removal. Starter customers can add emergency support as a one-time service or upgrade to Business Pro for ongoing coverage.

Yes! Both plans include support for Windows and macOS devices. We also support servers, workstations, laptops, POS systems, and network equipment. Our remote tools work securely across all major platforms.

Most businesses are fully onboarded within 24–48 hours of signing up. We deploy our lightweight monitoring agents, configure your security tools, and connect to your systems remotely — no on-site visits required for most setups.

We serve small and medium businesses across the United States in healthcare, financial services, legal, real estate, manufacturing, retail, and more. Our team understands industry-specific compliance requirements (HIPAA, PCI-DSS, etc.) and tailors our security guidance accordingly.

Yes! Annual billing saves you 20% compared to monthly billing. Contact us directly to arrange an annual subscription — we'll set up your plan and billing accordingly.

Ready to Transform Your IT?

Your Best IT Decision Starts Right Here, Right Now.

Join businesses across the United States who trust Navatek Solutions to protect, manage, and optimize their IT infrastructure — so they can focus on what they do best. Start today with no setup fees and no commitments.

✓ No setup fee  ·  ✓ Cancel anytime  ·  ✓ US-based team  ·  ✓ Save 20% annually