Is your computer slow, sluggish, or cluttered? Our certified technicians connect securely to your PC or Mac, perform a full deep cleanup, and optimize your system for peak performance — all remotely, all in one session. No contract, no monthly fees, no surprises.
One-Time Service
Per Device · Pay Once · Done
✓ No subscription · ✓ No hidden fees · ✓ Pay after service
Flat one-time fee per device
Average session duration
AES encrypted remote session
Appointments available daily
Who We Serve
From a single home user to a busy medical clinic or law firm, our remote cleanup service works for any computer in any environment. Here are the offices and individuals we help most.
Clinical Healthcare Offices
Clinics and general practice offices that need computers running reliably for patient check-ins, charting, and scheduling software. We work around HIPAA-aware practices without accessing patient data.
Chiropractic Offices
Chiropractic practices relying on patient management systems and billing software need clean, fast workstations at every front desk and treatment station.
Law Firms
Law offices managing case files, document libraries, and legal research tools require optimized computers to keep billing hours uninterrupted and client data secure.
Accounting Firms
Tax season or not, accounting professionals running QuickBooks, Excel, and tax software need every ounce of performance their hardware can deliver.
Doctor Offices and Specialty Clinics
General practitioners, pediatricians, dermatologists, orthopedics, ENT, urology, gastroenterology, cardiology, oncology, ophthalmology, and other specialty offices and clinics.
Construction Company Offices
Construction firm admin offices running estimating software, project management platforms, and CAD tools need computers that keep up with the pace of active projects.
Retail Stores
Retail businesses with POS systems, inventory management, and customer-facing computers cannot afford slowdowns at checkout or in the back office.
Art Stores and Galleries
Creative retail environments managing design software, inventory catalogues, and online store platforms benefit from optimized workstations and clean browsers.
Real Estate Offices
Agents and brokers running MLS platforms, CRM systems, and virtual tour software need reliable and responsive computers at every desk.
Pharmacy and Urgent Care
Pharmacies and urgent care centers running dispensing software and patient intake systems need clean, secure, high-performing workstations throughout the day.
Dental Offices
Dental practices running imaging software, patient scheduling, and insurance billing tools depend on consistently fast and stable computers at every station.
Home Users, Families, and Seniors
Individuals, remote workers, parents, and seniors who simply want their computer to run like it did when it was new. No jargon, no pressure, just a faster machine.
The Complete Process
This is a detailed walkthrough of every step from booking to the final review. No guessing, no surprises. You know exactly what to expect before, during, and after your session.
Step One
Use our Microsoft Bookings page to choose a day and time that works for you. Appointments are available Monday through Saturday, with same-day slots often open. The booking system is connected directly to our team's calendar so you always see real-time availability. Select "Remote Computer Support" from the service menu and choose your preferred time. You will receive an instant email confirmation with everything you need.
Step Two
Shortly after booking, you will receive an email containing a consent form and our Terms of Service. This document outlines exactly what we will do during the session, how your data is protected, and your rights as a client. You must review and digitally sign this form before your session begins. This protects you and ensures full transparency. The process takes under two minutes. If you do not see the email, check your spam or junk folder and add navateksolutions.com to your safe senders list.
Step Three
Before your session, download and install two lightweight tools. These are safe, industry-standard applications used by IT professionals worldwide. They allow our technician to securely connect to your computer during the session. Both tools are uninstalled or deactivated at your request once the session is complete.
Step Four
At your appointment time, your technician will initiate a Microsoft Teams meeting. A link will be sent to your email. Simply click the link and join the meeting from any browser — no Teams account or app download is required on your end. This meeting serves as your live communication channel with the technician throughout the entire session. You can ask questions, provide feedback, and follow along in real time. If you prefer to use the Teams desktop app, that works too.
Step Five
Once you are in the Teams meeting and your technician is ready to begin, they will initiate a secure remote access session through the installed client. You will see a pop-up on your screen asking you to accept or deny the connection. You must actively click Accept for the session to begin. The technician cannot access your computer without this explicit approval from you. You maintain full control and can end the session at any point by simply clicking a button or closing the remote access window.
Step Six
Once the session is active, you have two options. You can watch every action the technician takes on your screen in real time through the Teams meeting video feed. This is a great way to learn what was slowing your computer down and what is being done to fix it. Alternatively, you can step away and let us work. When the cleanup is complete, your technician will notify you through the Teams meeting. Either option is perfectly fine — you are always in control.
Step Seven — The Cleanup
This is the core of the service. Our certified technician works through a comprehensive checklist to clean, optimize, and secure your computer. Here is exactly what gets done during every session.
Junk File and Temp File Removal
Malware, Virus, and Threat Scan
Startup and Performance Optimization
Software, Browser, and App Cleanup
System Health and Driver Review
Final Review and Summary Report
Step Eight
Once the session is complete and you are satisfied, you pay the flat $49 fee. Payment is processed securely after the service is delivered, not before. We send a payment link directly to your email. After payment, we kindly ask that you leave us a quick review. Your honest feedback helps other small businesses and families find trusted remote tech support. It takes less than two minutes and makes a real difference for our small team.
Everything Included
This is a complete, professional-grade cleanup performed by a certified technician. Not an automated scanner, not a bot, not an app you run yourself. A real person who knows computers inside and out.
Full Junk File Removal
Temporary files, browser cache, update leftovers, system logs, and all the invisible clutter eating your disk space and slowing your machine.
Advanced Malware Scan
A thorough multi-tool scan for malware, adware, spyware, browser hijackers, and any other threats lurking in your system.
Startup Optimization
We identify and disable programs that launch at startup unnecessarily, giving you a dramatically faster boot time from day one.
Software Audit and Cleanup
Bloatware, trial software, unused apps, and redundant tools are identified and flagged for removal to free up resources.
System File Repair
We run built-in OS integrity checks to find and repair corrupted system files that cause crashes, freezes, and unexpected errors.
Driver and Update Check
Outdated or missing drivers are identified and flagged. We verify pending system updates and apply critical patches where needed.
Performance Settings Tuning
Power plan, visual effects, background processes, and memory settings are reviewed and adjusted to maximize real-world performance.
Browser Deep Clean
All browsers are cleaned of cache, tracking data, unauthorized extensions, and settings changes caused by adware or bloatware.
Written Summary Report
You receive a clear summary of everything that was done, what was found, and any recommendations for keeping your computer healthy long term.
Complete Your Protection
A one-time cleanup is a great start. These services keep your computer and business protected on an ongoing basis.
Cybersecurity Solutions
Stop ransomware and threats before they reach your computer. Endpoint protection, email security, and real-time dark web monitoring for your business.
Learn More →24/7 Remote Monitoring
Round-the-clock system monitoring catches problems before they cause downtime. Know something is wrong before your staff does.
Learn More →Ongoing Remote IT Support
For businesses that need more than a one-time fix. Our monthly plans give you a full IT team for a flat monthly rate with no per-incident fees.
Learn More →Automated Data Backup
Protect your files, email, and databases with verified cloud backups that run automatically every day. Never lose your data to a crash or ransomware again.
Learn More →Emergency IT Support
Critical failure and need immediate help? Our emergency tech support team responds in under 15 minutes, available 24 hours a day, 7 days a week.
Learn More →Microsoft 365 Management
Setup, migration, optimization, and ongoing management of your Microsoft 365 environment. Email, Teams, SharePoint, and OneDrive all working the way they should.
Learn More →Common Questions
Answers to the questions we get asked most often before and after cleanup sessions.
Stop putting up with a slow, sluggish, or cluttered computer. For $49 and about an hour of your time, our certified technicians will clean it up, speed it up, and make sure it is secure. No contract. No subscription. No surprises.
✓ Pay after service · ✓ No contract · ✓ US-based technicians · ✓ Satisfaction guaranteed
Have a question before you book? Want to stay up to date with IT tips, security alerts, and special offers for small businesses? Fill out the form and we will get back to you promptly.
Newsletter Subscribers Get:
Monthly IT tips for small business owners, early access to promotions, cybersecurity alerts relevant to your industry, and simple guides to keeping your computers running smoothly year round.
Opens securely in a new tab. We respect your privacy and never share your information.